Shipping and Delivery Policy

Last updated: September 2025

This Shipping and Delivery Policy applies to all physical products and digital services provided by Innovatrix Cards.


Digital Services Delivery

Digital services, including NFC digital profiles and account access, are activated automatically after successful payment. Access to the platform is usually granted immediately or within a few minutes after purchase.


Physical Product Shipping (NFC Cards)

Innovatrix Cards offers shipping for physical NFC cards to selected locations.

  • Processing Time:
  • Orders are typically processed within 1–5 business days after confirmation.
  • Delivery Time:
  • Delivery times may vary depending on location and courier service.
  • Shipping Costs:
  • Shipping fees, if applicable, are displayed at checkout or communicated prior to order confirmation.


Shipping Delays

Delivery times are estimates and may be affected by factors beyond our control, including courier delays, customs processing, or unforeseen circumstances. Innovatrix Cards is not responsible for delays caused by third-party shipping providers.


Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information. Innovatrix Cards is not liable for delays or delivery failures resulting from incorrect or incomplete address details provided by the customer.


Damaged or Lost Items

If your NFC card arrives damaged or is lost during delivery, please contact us within 48 hours of receiving the shipment. We will review the issue and, where appropriate, arrange a replacement at our discretion.


Contact Us

If you have any questions about this Shipping and Delivery Policy, please contact us at:

Email:info@innovatrixagency.com